Confidentiality & Patient Rights


This practice is committed to maintaining the confidentiality of your personal health information. Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Patient Rights

If you have a problem, we would like to hear about it. Please do not hesitate to talk to either your doctor or receptionist. You may wish to write to us instead. We take all suggestions, concerns or complaints very seriously. If you wish to take a matter further and wish to discuss it outside of the surgery, there are several options available:

Health & Disability Services Complaints Office: 1800 813583
Australian Medical Association (WA): 08 9273 3000